It has been my pleasure to serve the customers at Extend for the last few years as you seek to reach and rescue the women and families in your community. I have truly enjoyed interacting with each of you and assisting you with whatever it was that you needed.
I want to share with you that I will be moving from Extend Web Services to another department at Heartbeat International, effective July 14th. Before that happens, I want to leave you with a few reminders as you continue to serve the women and families in your communities.
Option Line Live Chat
As an Extend customer, you have the exclusive benefit of having the Option Line Live Chat added to your website. Be sure your information is up-to-date on the Option Line website. This will allow an Option Line consultant to easily connect a client to you at your center.
Two Different Audiences
Remember that you serve two different audiences! You want your websites to reflect that. It’s best practice to have separate client and supporter websites, if at all possible. If, for some reason, that is not feasible, be sure to keep the homepage client-oriented and filled with content she may be searching for. The Extend team is here to help! Let us know if you have any questions about your websites.
No-Cost Website Redesigns
Extend Web Services provides free website redesigns every two years. We have been working through all of our customer accounts and gradually sending out redesign information to those whose websites are due or overdue for a redesign. Think your website might be due? This email address is being protected from spambots. You need JavaScript enabled to view it. so we can get that process started for you. We want to provide fresh, current websites for your clients and supporters. We are moving away from our previous website platform, and all 4 of our new website templates are on WordPress. Check them out!
You are Called and Equipped - and You Are Not Alone
God has called you into this work and has tools and training ready and available for you and your team to make you feel as prepared for this calling as possible. Remember, Extend is just one solution Heartbeat International provides to meet your center’s needs.
- Next Level is HBI’s solution for your center management needs. Reach her right where she is at with all the information you need right at your fingertips!
- Abortion Pill Reversal is ready to be there for a client who has taken the first abortion pill and has started having doubts. Find out how you can become part of the Abortion Pill Reversal Network.
- Do you, your staff, or your volunteers need training opportunities? From webinars, to podcasts, to online courses and live virtual classes, check out Heartbeat Academy to find the training you need!
Be sure to contact us at Extend or contact Heartbeat International whenever you have a need. We are all here to help!
Thank you for the opportunity you have all provided for me to serve you at Extend! It has been my joy to work with you, and I'm thankful I will continue to do so in my new role with Heartbeat.
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We will keep our Extend customers up to date on new hires via our Facebook/Instagram pages.
Until my position is filled, feel free to submit a support ticket in your Extend portal or send emails to This email address is being protected from spambots. You need JavaScript enabled to view it., and one of our team members will be happy to assist you.
To log a ticket:
2. Click on "Open Ticket"
3. Select the appropriate department
4. Fill out the ticket form
5. Hit "Submit" at the bottom of the page