Are You Available Over the Holidays?
Did you know traffic increases to Pregnancy Help Organization websites & hotlines over a major holiday?
According to Heartbeat’s Option Line director Bri Laycock they see an increase in calls, texts, and chats each major holiday to Option Line.
Around the holidays, Option Line consultants occasionally receive phone calls from clients stating PHO's are closed during their normal business hours, with no holiday hours posted. If Option Line hasn’t been notified of a center's holiday hours, we may even send a client to a closed office. Option Line is happy to serve centers and their clients 24/7 through the Christmas season and the best way we can do that is by having the most accurate information possible.
A few tips to remember as we get closer to Christmas and New Years:
- Post your holiday hours in a visible location on your website and front door.
- Record a holiday greeting on your voicemail stating holiday hours.
- If you have a contact form on your website, be sure to have someone monitoring the emails coming in.
Extend Web Services Holiday hours
Closed December 24th – 26th
Closed December 31st after 1pm
Closed January 1st